© 2019 Tastelier - Degustation und Delikatessen Atelier

Terms and Conditions

Our Events and Services are valid as of the dates displayed and explained in  the description pages. We offer tastings and workshops, we do not sell products!

Service

Only payment through PayPal, credit cards and direct bank transfer with Klarna/Sofort Überweisung is accepted.We do not charge you a service fee for processing credit card payments, but since we charge service fee's additional cancellation fees apply when an already booked and payed is cancelled by the guest.Full payment is required to make a binding reservation.

Payment

We're always very sorry if you can not make it to our tasting, that's why we have special treats to go with cancellation fees to support you visiting us soon. Please write us an E-Mail for cancellations, we can only accept written cancellations to know which fees apply. Following you find the cancellation fees:

Greater than 30 days:

20% of the total price as cancellation fee, since we are charged fees and different duties ourself and it is a big time requirement. This means you get 80% of your payment back and a 20% discount to another event if you book it in the same process as the cancellation.

From 29 to 8 days before the event date:

50% of the total price as cancellation fee. This means you get 50% of your payment back and if you like also a discount of 50% if you book another event in the same process as the cancellation.

 

From 8 to 3 days before the event date:

100% of the total price as cancellation fee. This means you do not get your payment back, but we offer you a 20% discount if you book another event in the same process as the cancellation.

From 3 days before to the same day of the event date:

100% of the total price as cancellation fee. This means you do not get your payment back and we can not offer you a discount on another event date. Since we aim to always find a good alternative for both sides, let us know and we will try to figure something out so you can visit soon.

Cancellation Fees

All Prices are in Euro and are per person, unless otherwise specified.

Price

What is not stated in the descriptions is not included in the tastings. We offer our Atelier, the Service and Guidance and the products listed. The Amounts of Food and Wine are normal quantities for degustation so you can have a full view on the aromas. Our guests report to not feel hungry for hours after the tastings since we offer a wide-variety of food in a good amount as listed in the descriptions. Come hungry and thirsty!

Amounts of food and wine

All modifications you need or special needs must be directed to the Tastelier by E-Mail. The person who is booking accepts the booking conditions on behalf of persons joining in the booking.

Bookings & Modifications